Slack

Slack huddles let you instantly connect over audio or video and share screens so you can get more done where you’re already working. Slack huddles lets you instantly connect over audio or video and share screens so you can get more done where you’re already working. We know it’s a hassle to change browsers, but we want your experience of Slack to be fast, secure and the best it can possibly be. If you choose to pay annually, you may be eligible to be invoiced and pay by ACH or bank transfer. Visit our Help Centre for more details, or contact us to start the process. Our large language models are hosted directly within Slack’s AWS virtual private cloud, ensuring that your data remains in-house.

Slack for customer service

If you are interested in the Enterprise+ subscription, you can contact our sales teamOpens in new window for more information. This offer is available for a limited time only, and prior to redemption by you, Slack may end or modify this offer at any time without notice to you. To be eligible for this limited-time offer, you must be purchasing the Slack Pro or Business+ subscription online within the first seven days of creating your team.

How leaders can break through the employee productivity paradox with AI agents

Selecting a different region will change the language and content of slack.com. Slack Sales Elevate centralises important customer records, accounts, opportunities and key metrics by natively integrating Salesforce Sales Cloud with Slack. It also simplifies approvals and decisions around deal movements, team wins and pipeline change processes – while automating CRM updates and other administrative tasks.

How do large companies and enterprises use Slack?

Slack’s collaborative hub turns these challenges into opportunities, giving teams the power to work faster and smarter. Slack is a natural conversational interface, and when you have your people, data and apps united under one roof, it’s also the natural home for trusted artificial intelligence. Lists provide additional structure to work in Slack so teams can stay on track with projects, inbound requests and top priorities—right where they are already working together—without having to jump between multiple applications. At Slack, we believe that you should only be billed for what you use.

How OpenAI Connects with Customers and Expands ChatGPT with Slack

It can contain anything, including text, files, apps, rich media, and unfurl links to preview systems of record—such as Salesforce Customer 360—bringing relevant insights to the fore without switching apps. Slack starts by bringing your people, knowledge and tools together in a single, intuitive, user-friendly environment. Our platform builds on that foundation with no-code automation features and, for customers who purchase our generative AI offering, Slack AI, to deliver big results. Slack AI runs on Slack’s trusted infrastructure, and upholds the security practices and compliance standards that customers expect from Slack itself.

The world’s fastest-growing organizations choose Slack’s conversational, AI-powered platform because it makes work simpler, more pleasant and more productive. Every day in Slack, people send more than 700 million messages and run nearly 3 million workflows to get work done in Slack—as teams of all sizes and across all industries rely on the platform to grow and boost productivity. Slack bridges communication gaps, simplifies workflows and helps finance teams to sprint towards operational excellence. With tierless support, custom automations and more transparent knowledge management, Slack can transform support operations into a winning team and boost a company’s reputation with customers. Customers are demanding more than ever from service and support teams. Slow response times, miscommunications and cases that jump from agent to agent without being resolved are just a few examples of subpar service that negatively impact customer loyalty.

• With tierless support, custom automations and more transparent knowledge management, Slack can transform support operations into a winning team and boost a company’s reputation with customers.
• Curious about how businesses can use them to help their departments work more efficiently?
• Slack bridges communication gaps, simplifies workflows, and helps finance teams sprint toward operational excellence.
• Every day in Slack, people send more than 700 million messages and run nearly 3 million workflows to get work done in Slack—as teams of all sizes and across all industries rely on the platform to grow and boost productivity.
• It also simplifies approvals and decisions around deal movements, team wins and pipeline change processes—while automating CRM updates and other administrative tasks.
• Slack is a natural conversational interface, and when you have your people, data and apps united under one roof, it’s also the natural home for trusted artificial intelligence.

We’ve also made it our mission to make automation easy to use and accessible to everyone. Workflow Builder is a no-code tool that lets anyone, including non-developers, automate routine processes directly in Slack. Slack provides a modular template for users to customise their own automated workflows, or you can create something from scratch. There are incredibly creative uses for Workflow Builder, such as how much are bearer bonds worth triaging IT requests, running huddle meetings, getting feedback or onboarding new teammates. The Slack App Directory offers over 2,600 popular third-party tools that can be quickly added to any Slack user’s environment.

You’ll be charged a prorated amount for new team members for the remainder of the current billing period. For a detailed overview of our billing model and how your subscription term affects when you will be billed, visit the Help Centre. You can change billing cycles or switch to invoicing at any time.

IT teams are the unsung heroes keeping workspaces up and running securely. But even the most streamlined systems face their share of challenges, whether it’s keeping budgets balanced, minimising tech disruptions, or unifying the employee experience in increasingly hybrid work environments. The world’s fastest-growing organisations choose Slack’s conversational, AI-powered platform because it makes work simpler, more pleasant and more productive. Every day in Slack, people send more than 700 million messages and run nearly three million workflows to get work done in Slack – as teams of all sizes and across all industries rely on the platform to grow and boost productivity. At Slack, we recognize these challenges and understand that the key to overcoming them lies in smarter collaboration and better integration. But even the most streamlined systems face their share of challenges, whether it’s keeping budgets balanced, minimizing tech disruptions, or unifying the employee experience in increasingly hybrid work environments.

Slack Connect replaces the typical back-and-forth of email by allowing users to work directly with external partners and customers in Slack channels, helping to deepen relationships and get projects done faster. Just like regular channels, these can be set as public or private. Please see the terms of your Agreement for information on how to cancel or downgrade your paid subscription prior to any such renewal. If you redeem this offer and then cancel your paid Slack subscription or downgrade to a free subscription during the Discount Period, this offer may no longer be available to you. Lists brings project and task management directly into Slack. The difference between leading a market and playing catch-up can hinge on how effectively these challenges are addressed.

Slow response times, miscommunications, and cases that jump from agent to agent without being resolved are just a few examples of subpar service that negatively impact customer loyalty. Slack provides a modular template for users to customize their own automated workflows, or you can create something from scratch. There are incredibly creative uses for Workflow Builder, such as triaging IT requests, running standup meetings, getting feedback or onboarding new teammates. Teams can interact with apps directly in Slack through channels, messages and commands—moving work forward without having to leave their workspace. Centralizing the notifications, alerts, and actions you take to get work done provides an immediate productivity boost in Slack.

At the heart of Slack, teammates work together in channels – which can be based on projects, topics or teams – that are easy to create, easy to add people to and easy to leave. Channels live inside workspaces that can be organised by different teams (sales, engineering, marketing and so on) to focus on getting work done. Messages and files are saved and searchable, so anyone entering or re-entering a channel can easily catch up on past conversations and decisions. At the heart of Slack, teammates work together in channels—which can be based on projects, topics or teams—that are easy to create, easy to add people to and easy to leave. Channels live inside workspaces that can be organized by different teams (sales, engineering, marketing and so on) to focus on getting work done. At Slack, we recognise these challenges and understand that the key to overcoming them lies in smarter collaboration and better integration.

• With tierless support, custom automations, and more transparent knowledge management, Slack can transform support operations into a winning team and boost a company’s reputation with customers.
• You’ll be charged a prorated amount for new team members for the remainder of the current billing period.
• At Slack, we believe that you should only be billed for what you use.
• For more information on Slack’s subscriptions and features, see hereOpens in new window.
• If you happen to know your workspace’s url, please sign in manually here instead.

Members who take an action in Slack at any time within a 28-day period will be considered active for billing purposes. If someone that you’ve already paid for becomes inactive, we’ll add a prorated credit to your account for the unused time. Slack wants to support people doing good in the world, which is why we offer special discount pricing for qualified charities and educational institutions.